How to take a screenshot of your browser window
If you're having trouble using Fotomoto and want to ask us for help, it's often very helpful to include a "pic...
View ArticleI see two rows of Buy Buttons under each image on my site...why?
Here are a few troubleshooting steps to take if you're seeing two rows of Buy Buttons under your images: ...
View ArticleSelected print sizes not showing in the Cart?
If you have enabled certain print sizes but they are not showing up in the Fotomoto cart when you click 'Buy P...
View ArticleMissing images in the Fotomoto Dashboard, Image submenu
There is a known issue regarding images that are using the HTTPS protocol. We do not currently support this pr...
View ArticleTroubleshooting Auto Pickup
If you're having issues with Auto Pickup with Viewbook Please contact Fotomoto Support If the Test Connect...
View ArticleMy images don't show up under Images in my Dashboard
If Fotomoto is correctly installed on your site (and you see the Buy Buttons), we automatically pickup the ima...
View ArticleWhy can't I offer 4" x 6" or 5" x 7" or 6" x 9" or 11" x 14" prints?
If you enable Flexible prints for the product, Fotomoto calculates the aspect ratio (width for any given heigh...
View ArticleTrouble with providing image files for print?
This article is for artists who are having trouble providing Fotomoto with the printable version of their imag...
View ArticleFotomoto Buy Buttons alignment is broken?
The Fotomoto Buy Buttons alignment could use some adjusting? The size, spacing and alignment of the Buy Butt...
View ArticleFotomoto Buy Button(s) spacing is broken?
Is the spacing of the Fotomoto Buy Buttons is too small or too large? The size, spacing and alignment of the...
View ArticleFotomoto compatibility with WordPress themes
Why your WordPress theme may not work... Fotomoto does not work with every WordPress theme; there are hundr...
View ArticleHow can I put the Buy Buttons under the images on my site?
Fotomoto typically puts the Buy Buttons underneath the images on your site, but if they appear elsewhere, chec...
View Article"We cannot determine the pricing for this image at this time" message
If you see "We cannot determine the pricing for this image at this time" in the Widget when trying to purchase...
View ArticleMissing the Fotomoto Buy Buttons?
If you've installed Fotomoto according to the instructions and you're not seeing the Buy Button links, please ...
View ArticleFAQ - Troubleshooting
I have installed Fotomoto, but I am not seeing the "Buy Print" links under my image. Please see our troublesho...
View Article
